ArcWords Support

Swipe through the letters in the circle to spell words. On iPhone and iPad, a crossword grid at the top shows the words you need to find. Find all grid words to complete the puzzle and advance to the next level. Any other valid word you spell is a bonus word.

Any valid dictionary word you can make from the available letters that isn't one of the required grid words counts as a bonus word. Bonus words of four or more letters earn you a coin.

There are three hint types. Bird reveals one random cell in the crossword grid (25 coins). Pick lets you tap a specific cell to reveal it (50 coins, iPhone/iPad only). Meteor reveals three random cells at once (75 coins).

Words must be at least three letters long and appear in the selected dictionary. ArcWords uses TWL06 (American English tournament list) or SOWPODS (British English Collins Scrabble words). You can switch dictionaries in Settings. A small number of offensive words are excluded.

Each difficulty draws puzzle words from a different word-frequency tier. Gentle uses the most common everyday words; Master includes obscure vocabulary. The six levels in order are Gentle, Easy, Medium, Hard, Expert, and Master. Your level progress is tracked separately per difficulty, so you can switch anytime without losing your place. After 75 levels on a difficulty you are automatically promoted to the next one.

Each letter has a point value based on Scrabble tile values (common letters like E and A are worth 1; rare letters like Q and Z are worth 10). Grid words score at 2× the letter sum, bonus words at 1×. You also earn points for completing each puzzle.

The watch shows the letter circle and a progress counter instead of the crossword grid (the screen is too small for a grid). The same puzzles, scoring, and difficulty levels apply. Coins and progress sync to your iPhone via iCloud.

Yes. Both word lists are filtered to remove profanity, slurs, and other inappropriate language. Words with negative or violent connotations are excluded from crossword grids while still accepted as bonus words if spelled. ArcWords contains no ads, no social features, and no user-generated content.

You receive a daily allowance of 50 coins just for opening the app. Bonus words of four or more letters earn one coin each. You can also purchase coin packs in the Shop: Pouch (100 coins), Chest (500 coins), or Vault (2,000 coins).

Try restarting the app. If the coins still don't appear, go to Settings and look for a "Restore Purchases" option. If the problem persists, use the contact form below and include the approximate purchase date so we can help.

Yes. Coin balance and level progress sync across your devices via iCloud. Game Center leaderboard scores and achievements are also synced through iCloud automatically. On Apple Watch, scores sync to your iPhone via Bluetooth, and the iPhone uploads them to Game Center on your behalf.

ArcWords has seven Game Center leaderboards: one for each difficulty level (Gentle through Master) plus an overall total. Scores upload automatically after each puzzle. If you're offline, they queue and upload the next time you connect.

ArcWords requires iOS 17 or later (iPhone and iPad), watchOS 10 or later (Apple Watch), or a Mac running macOS Sonoma or later via Mac Catalyst.

Make sure you are running the latest version from the App Store. If the problem continues, try restarting your device. If it still happens, please contact us below with your device model and iOS version.